Mocha Brown Saree with Lilac Rettapet Border & Gold Zari Stripes

• Orders are dispatched within 2–3 business days from the date of order placement.
• Domestic orders are typically delivered within 3–7 business days after dispatch.
• Once your order is dispatched, tracking details will be sent to your email.
• Applicable shipping charges, if any, will be displayed at checkout before payment.
• Customers are responsible for providing a complete and accurate delivery address and contact number while placing the order.

Every saree is carefully inspected and quality-checked before dispatch. Hence, we accept return/exchange requests only in the rare case of a damaged or incorrect product.

To be eligible:

• The issue must be reported within 24 hours of delivery, along with clear photos and an unedited unboxing video.
• Send the details to returns@paavaisilks.com along with the order number
• The saree must be unused, unworn, unwashed and in its original condition.
• Original tags, packaging and folding must be completely intact.

Not Eligible for Return/Exchange

We do not accept returns or exchanges for:

• Minor colour differences caused by lighting, photography or screen settings
• Natural weaving irregularities, thread variations or minor inconsistencies inherent to the fabric
• Products that have been used, unfolded extensively, altered, damaged after delivery, or returned without tags

Refunds

For an approved damage/incorrect-product claim, replacement of the same product will be our first option, subject to availability.

Where a replacement cannot be provided, we will initiate refund only after receiving the original product in intact condition.

Please review product details, images and descriptions carefully before placing your order. By completing your purchase, you agree to this Returns & Exchange Policy.